Universal Orlando ® Resort is a universe of opportunities for people who have a lot to offer. It takes a special kind of person to work at Universal Orlando. An individual who knows how to be part of a team. Someone with a sense of fun who's serious about their work. A person who knows it doesn't take magic to put a smile on a guest's face... it takes hard work, dedication, knowledge and just the right amount of Universal attitude. Whether you're serving food, working in an office, maintaining equipment, performing in costume or operating a ride, you won't just be "doing a job." You'll be creating memories for our guests that will last a lifetime. Are YOU that kind of person?
Looking for a challenge? Our Show Systems Technicians maintain the most technologically advanced ride systems and parkwide audio/video systems in the world. Problem solving, superior technical skills, and possessing the ability to use good judgment under pressure are just some of the key attributes we are looking for in our Show Systems Technicians.
Show Systems Technicians at Universal Orlando are responsible for:
- Performing routine inspections and preventative maintenance towards resort A/V systems, projection systems, surveillance systems, laser systems, and network systems. Inspections include testing, cleaning, replacement, verification and/or calibration of applicable control circuits/systems.
- Responsible for analysis and diagnosis of systems and components to provide immediate and long term solutions that will improve operational reliability, safety and serviceability of Audio/Visual equipment, projection equipment, surveillance equipment, laser systems, and network equipment through improved diagnostics and engineering approved software and hardware revisions. This entails logical extensive troubleshooting, referencing of technical drawings/manuals, specifications and the CMMS system.
- Providing data entry into the CMMS system, logging of P.M. inspections, corrective actions, and/or repairs made while listing parts required to implement the repairs. Also completing hard copy P.M.’s and physical logbook entries.
- Performing audio/video set up and providing support for special events and production shoots.
- Utilizing company resources to stay current on installed audio/video equipment, maintenance procedures, maintenance best practices, and operation manuals.
- Performing modification to audio/visual equipment as directed by management or engineering; performing diagnostics and repairs to all audio/visual equipment as assigned.
- Understanding and actively participating in Environmental, Health & Safety responsibilities by following established Universal Orlando policy, procedures, training and Team Member involvement activities.
- Performing other duties as assigned.
To perform the role of a Show Systems Technician successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Consistent attendance is a job requirement.
- High school degree or GED required; Electronic or electrical degree or equivalent from two-year college or technical school preferred.
- 5-7 years of experience preferred: Must possess knowledge of audio and video theory as well as practical training and experience. Candidates should have advanced knowledge in the set-up and ongoing maintenance of A/V systems. Technician with formal electronics training and/or at least 5 years experience in design, installation or maintenance of A/V systems preferred. Equivalent combination of education and experience accepted.
- Completion of orientation checklist into CMMS system required; applicable regulatory training including confined space, forklift, heavy equipment and Lock-Out Tag Out required.
- CTS Certification preferred.
The physical demands described below are representative of those that must be met by an individual to successfully perform the essential functions of the Show Systems Technician job.
While performing the duties of this job, the individual is required to:
- Regularly (2/3 of the time or more) Stand for prolonged periods; Walk for prolonged periods (including ability to walk at a given pace that is predetermined by a moving sidewalk); Talk; Hear audible alarms, voice commands with background noise; Use hands and fingers to grip, pinch, handle or feel objects, tools or controls; Climb Stairs / Ladders; Work at heights for prolonged periods of time including heights with or without railings or over open pits greater than 4 feet; Balance; Stoop, kneel, crouch or crawl; Reach, pull, push with hands and arms above head; Reach, pull, push with hands and arms below head; Work in an environment subject to vibrations; Use Close vision with or without corrective lens. (clear vision at 20 inches or less); Use Distance Vision with or without corrective lens. (clear vision at 20 feet or more); Adjust Focus (ability to adjust the eye to bring an object into sharp focus while in changing light conditions e.g., sunshine to indoor or dark conditions); Work in varied light conditions including low or diminished lighting; Work in an environment with flashing lights including strobe lamps; Maintain alertness and attentiveness up to 4 hours while working varying hours; Maintain concentration/focus (e.g., ability to interpret the work environment and make decisions on predetermined operating policies and procedure).
- Frequently (1/3 to 2/3 of the time) Repeat motions more than twice per minute; Repetition-using an input device-a keyboard or mouse-in a steady manner; Lift up to 25 pounds with control; Push up to 25 pounds with control; Use Color Vision (ability to identify and distinguish colors); Use Peripheral Vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); Use Depth Perception (vision, ability to judge distances and spatial relationships); Work in small or tight spaces.
- Occasionally (1/3 of the time or less) Sit for prolonged periods; Work in confined spaces i.e. Manholes or work pits; Ability to smell.
The work environment characteristics described below are representative of those an individual encounters while performing the essential functions of the Show Systems Technician job.
While performing the duties of this job, the individual is required to:
- Regularly (2/3 of the time or more) Work in wet, humid conditions (non-weather); Work in outdoor weather conditions to include direct sunlight, heat or cold; Use a Highreach (Aerial lift); Work with toxic or caustic chemicals, hazardous chemicals, fluorescent lamps or batteries; Be exposed to Bodily Fluids (blood, vomit); Be exposed to lasers, radiation equipment, and or electromagnetic forces; Work on water attractions or yachts; Perform maintenance or servicing of powerized (energized) equipment (pneumatic, hydraulic, electrical) LOTO; Use a valid Florida state driver’s license.
- Frequently (1/3 to 2/3 of the time) Transport hazardous waste; Use a motorized company vehicle or a leased or personal vehicle for company business; Be exposed to Loud Noise (Noise when raised conversation is needed); Use a Forklift (sit down).
- Occasionally (1/3 of the time or less) Work in extreme cold (non-weather); Work in extreme heat (non-weather); Work with cranes; Use an Extendable Boom Forklift (Lull); Use a stand up forklift or motorized pallet Jack; Erect or work on scaffolding; Work with paint/solvents; Work with oils/fuels; Work with aerosols (spray paints, brake cleaner); Transport fuels or compressed gases.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you are interested in this position and you have what it takes to be a part of Universal Orlando, click on "Apply Now". If not, please check out our Job Search to explore other opportunities within our universe. We regret that due to the volume of responses only applicants of interest will be contacted.
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