Our promotional marketing company is looking for a Sales Associate who can assist clients with product issues and help to maintain a high customer retention level. The Retail Sales Associate will be responsible for addressing customer product issues and concerns with the company. The successful candidate will be required to develop a comprehensive understanding of our customer service policies and know when issues need to be escalated to the management staff for resolution.
• Collaborate with the sales team to develop efficient methods for handling issues with larger revenue customers
• Work on special short-term projects to offer customized support for new products or products at end-of-life
• Monitor the customer satisfaction levels and develop methods for increasing them
• Assist in creating ways for delivering excellent customer service to irate or problematic customers
• High school diploma/GED required (College degree preferred)
• 2+ years’ experience in a customer service role
• Proficiency with MS Office
• Ability to work well in a team environment
• Strong sense of professionalism and discretion required
The management team offers an environment where our associates ideas are not only heard but implemented. As a company, we offer advancements base solely on individual performance.
- Full paid one on one training
- Full time / Part Time / Seasonal Openings
- $11-$15 hourly plus weekly bonuses
- Management trainee positions opening Summer 2017 -Yearly R&R trip
Let's face it - the times have changed and many of the old forms of marketing are not working anymore. In today's new age of technology your marketing campaigns require a new way of reaching customers. At Central Bend Marketing, we have developed many successful marketing campaigns that can reach your ideal customers.
Central Bend Marketing works hand in hand with some of the biggest retailers in the world. We offer customers a unique shopping experience that can not only help educate the customer but also give each customer the right information to help make the best decision for them or their family. These campaigns happen in-store and dramatically increase sales for our clients' products and services.